At Pink Shoe we are treating the COVID-19 virus situation very seriously, and have compiled information for all of our customers below to detail our precautions.
The number one thing we are asking from our customers is for clear communication if you or anyone in your household has been experiencing flu-like symptoms or has tested positive for the flu or COVID-19. In these instances all precautions are going to be taken to ensure there is no chance of spreading the illness.
Also, we now request that all customers notify us immediately if they have traveled on a cruise or have traveled internationally. For these customers, we will want to wait 14 days from the date of return home before coming to your home. Your cooperation is greatly appreciated on this matter.
We will not be charging any cancellation fees related to illness. Even if you become aware of an illness the morning of or during the day of your cleaning please call and we will cancel it immediately. We can handle the disruption and value the information so we can continue to keep everyone healthy.